Spinboss Terms and Conditions

Welcome to Spinboss Casino. By accessing or using our website at spinboss.com, registering an account, or participating in any of our games, promotions or services, you agree to be bound by these Terms and Conditions. Please read this document carefully before using our platform. At Spinboss, we want every player to understand their rights and obligations so that their experience with us is transparent, fair and enjoyable. If you do not agree with any part of these Terms, you must not use our services. English is the binding language of these Terms, and in the event of any conflict between translations, the English version shall prevail.

1. About Us

At SpinBoss, we operate spinboss.com as a licensed online casino offering a wide range of gaming, sports betting and promotional services. Our SpinBoss casino official site is your primary point of access to all products and services we provide. We reserve the right to modify, suspend or discontinue any part of our platform at any time. Any changes to these Terms will be communicated via our website, and continued use of our services following such notification constitutes your acceptance of the revised Terms.

2. Eligibility and Account Registration

2.1 Who May Register

To open an account with us, you must meet all of the following requirements:

• You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher
• You must be a resident of a territory not listed among our excluded jurisdictions
• You must not be a current employee, contractor or close family member of an employee of our company
• You must register only one account per person, household, IP address or shared device
• You must provide accurate, current and complete information during registration

Our SpinBoss platform requires registration before any gameplay or withdrawal can take place. We do not operate a no-account model, and all withdrawals are subject to full account verification, audit and game play review before payment is processed.

2.2 Restricted Jurisdictions

We do not accept players from the following territories: Afghanistan, Armenia, Belarus, Belize, Bulgaria, China, Curacao, Cyprus, Denmark, Estonia, Georgia, Iran, Iraq, Israel, Lithuania, Malta, the Republic of Moldova, Romania, Russia, North Korea, Netherlands Antilles, Sweden, Ukraine including the territory of Crimea, the United States of America, Cote d'Ivoire, Egypt and Japan. Residents of these jurisdictions must not open an account with us and must close any existing account immediately upon becoming a restricted resident. We reserve the right to close accounts and void winnings where this obligation is not met.

3. Deposits, Withdrawals and Payments

3.1 Deposit Terms

At SpinBoss, we support the following deposit methods: Visa, Mastercard, Skrill, Neteller, Bank Transfer and Interac. We also accept a range of cryptocurrencies including BTC, ETH, LTC, BNB, DOGE, ADA, SOL, XRP, USDC, USDT, BCH and TRX. Our minimum Spinboss deposit on the Australian build is AUD 30 across most payment rails, with Bitcoin requiring a minimum of AUD 45. The cashier defaults to the Australian Dollar for our primary market. We may request proof of payment method ownership before processing any transaction.

3.2 Withdrawal Terms

Spinboss withdrawal time is determined by the finance department, which processes requests within three business days. Where a previous payout has just been completed, we process the next request within three business days of that prior payment. We do not publish per-method cashout timings. Available withdrawal methods are Bank Transfer and Skrill. Our minimum withdrawal threshold is AUD 50 on most rails, rising to AUD 100 for Bitcoin.

Withdrawal limits are tied to your VIP level, which we determine based on your activity over the 90 calendar days preceding your withdrawal request:

• We allow a maximum of three pending withdrawal requests at any time
• Where total staked amounts are less than your deposit, we reserve the right to cancel all winnings and retain 10% of the last deposit, rising to 15% where the deposit was funded by bank card or bank transfer
• VIP level is reassessed on a rolling 90-day basis and will be automatically lowered to the lowest level after one calendar month without active bets

3.3 Currencies

We support AUD and EUR as fiat currencies. Our SpinBoss casino also supports the following cryptocurrencies: USDT, SOL, BTC, BCH, ETH, LTC, TRX, XRP, USDC, BNB, DOGE and ADA.

4. Bonuses and Promotions

4.1 General Bonus Terms

Our SpinBoss casino welcome bonus and all other promotional offers are governed by the following default conditions unless a specific promotion states otherwise. These are the operative terms in all cases:

• No-deposit casino bonus: x40 wagering requirement, maximum withdrawal of x5 the bonus value (e.g. a 30 AUD / 20 EUR no-deposit bonus caps at 150 AUD / 100 EUR)
• No-deposit free spins: winnings capped at 120 AUD / 80 EUR, subject to x40 wagering
• Deposit bonuses: x35 wagering requirement with a 10x maximum withdrawal cap
• Casino bonus wagering clock: 10 days from issue
• Sports bonus wagering clock: 30 days from issue

Real money balances are always wagered before bonus funds. Attempting to withdraw before wagering requirements are met will result in forfeiture of the bonus and all winnings derived from it. Once wagering completes, the bonus and associated winnings are transferred to your real money wallet. Our Spinboss casino bonus code and Spinboss promo code offers are subject to these same default conditions.

4.2 Wagering Contribution Rates

Not all games contribute equally toward wagering requirements. The following contribution rates apply at SpinBoss:

• Slots (excluding the excluded list), Scratch Cards and Keno: 100%
• All Live Games, Video Poker and Plinko: 10%
• Crazy Time, Dream Catcher, Dream Catcher First Person and Monopoly (Evolution): 50%
• Twenty-nine designated instant titles: 10%
• All Table and Card Games: 0%
• Jackpot Slots, Slingo and Bingo: not available for play with bonus funds

Approximately 110 named slots are excluded from bonus play entirely at 0% contribution. These include but are not limited to Starburst XXXtreme, Dead or Alive, Dead or Alive 2 and various Fortune, Olympus, Chicken and Dice titles. The full excluded-games list is published on our website.

4.3 Bonus Abuse Policy

We define bonus abuse as any strategy designed to exploit promotional offers rather than engage in genuine casual play. At Spinboss, we reserve the right to forfeit bonuses and winnings under our abuse policy, which expressly includes:

• Minimum-risk roulette strategies covering 24 or more of the 37 unique spots
• Placing any individual bet greater than 150 AUD / 100 EUR before wagering requirements are completed
• Switching from low-weighted games to high-weighted games after large wins to clear requirements
• Two-tier or high-to-low risk betting patterns following large wins
• Starting and deliberately pausing a game round or bonus feature to complete it after wagering is met, a bonus expires or a further deposit is made

One bonus per person, per family, per household address, per telephone number, per personal or shared computer (including school, public library or workplace computers) and per personal or shared IP address. We reserve the right to deny, cancel or reject any bonus, remove any player from a promotion and permanently or temporarily ban any customer from our promotion programme at our sole and absolute discretion. Our decision on any promotional dispute is final and non-negotiable. Spinboss casino no deposit bonus offers are subject to these same restrictions.

5. VIP Programme and Loyalty Points

Our SpinBoss VIP programme consists of five tiers: Intern (Level 1), and Levels 2 through 5, reached at 1, 20, 35, 50 and 100 points respectively. Loyalty points are earned as follows:

• 1 point per deposit made
• 1 point per AUD/USD 3.20 of casino turnover
• 1 point per AUD/USD 3.20 of sports turnover
• 1 point per AUD/USD 6.40 of Live Casino turnover

VIP level determines your withdrawal limits and is assessed against your activity over the 90 calendar days prior to any withdrawal request. A customer who has not actively placed bets for one calendar month will be automatically reduced to the lowest VIP level. At SpinBoss, our entry-level Intern tier provides access to on-site promotions and 24/7 live chat. Higher tiers unlock personalised offers and a dedicated Personal VIP Manager.

6. Games and Software

Our SpinBoss casino online library contains 14,000+ titles across casino, live casino, sports and instant game categories. We feature games from over twenty-three studios including Hacksaw, Yggdrasil, Microgaming, Betsoft, Booming, Playson, Spinomenal and many others. Please note that certain games, including NetEnt titles, are unavailable in specific territories including Australia. It is your responsibility to ensure that the games you play are available in your jurisdiction. We make no warranty that any particular game will be available to you at any time.

7. Responsible Gaming

At SpinBoss, we are committed to promoting responsible gambling. Bonuses are provided for entertainment purposes only. Using a bonus or deposit in a manner inconsistent with casual betting and genuine gameplay is itself a violation of these Terms. We provide tools including deposit limits, session limits and self-exclusion options. If you believe you may have a gambling problem, please contact our support team or visit a recognised responsible gambling organisation in your country.

8. Customer Support and Contact

Our SpinBoss team is available 24 hours a day, seven days a week via live chat. You may also reach us by email at support@spinboss.com or support@spinboss.io. Our FAQ and help centre are available on-site. We aim to respond to all email enquiries within a reasonable timeframe. For account, Spinboss login or payment issues, we recommend using live chat for the fastest resolution.

9. Intellectual Property

All content on our website, including but not limited to logos, text, game graphics, software and design elements, is the property of Spinboss Casino or our licensed providers. You may not reproduce, distribute, modify or commercially exploit any content without our prior written consent. Unauthorised use of our intellectual property may result in account suspension and legal action.

10. Limitation of Liability

We provide our services on an "as is" and "as available" basis. At SpinBoss, we make no warranties, express or implied, regarding the uninterrupted or error-free operation of our platform. To the maximum extent permitted by applicable law, we shall not be liable for any indirect, incidental or consequential damages arising from your use of our services, including but not limited to loss of winnings due to technical failure, interruption or third-party service unavailability.

11. Governing Law and Disputes

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which our operating company is registered. Any dispute arising in connection with these Terms shall first be referred to our internal complaints process. Our SpinBoss casino support team will endeavour to resolve all complaints promptly and fairly. If a dispute cannot be resolved internally, you may have the right to refer the matter to an applicable regulatory or alternative dispute resolution body depending on your jurisdiction.

12. Amendments to These Terms

We reserve the right to amend these Terms at any time. We will notify you of material changes via our website. Continued use of our SpinBoss casino services after any such amendment constitutes your acceptance of the updated Terms. We recommend reviewing this page periodically to remain informed of any changes. The most current version of these Terms will always be available on our Spinboss casino official site.